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Our Services are 100% customizable to fit your requirements.

Inbound campaigns will allow your company to use our professional call agents to answer any telephone calls, faxes or emails using a script you require. This means that if there is an overload on the telephone lines during a campaign that you have, Akkad Call Center can redirect all the extra calls to be answered by one of our agents. This is crucial in order not to miss on any calls that could lead to more business.

The Telemarketing Service was set-up originally to provide our initial services to clients. The benefits of this service then became apparent to many clients and was established for clients interested in promoting their services, products and seminars. It is now one of the major service provided by Akkad Call Center.

Akkad Call Center is able to provide you with up-to-date reporting for any of our activities through our web-enabled applications. This means that you will be able to watch progress of the work as it happens and get a detailed final report through the web of all the activities carried out.

Our Services include:

Total CRM Implementation Service
Direct Telemarketing Campaigns
Outbound and Inbound Campaigns
Web Based Database Management
Remote Client Access and Control
Multilingual Professional Agents
Advanced Telephony Equipment

Some of our Clients:

Meta Group Middle East

Dubai Internet City

Network Associates

Intel Egypt


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